Buyer Beware Part III- The Alluracell Skin Care- RejuvSkin/Epicflow-LLSDeluxeeye-Advance Vitamin C– Is There a Connection???

Alluracell

Alluracell

imageIf you were interested  and were helped by the information in the Buyer Beware articles published in August, 2013,  and all the valuable hundreds of comments, you might be interested in reading this article on  is there a connection between Alluracell  skin care “trial” and Rejuv—?  and possibly all the other “free trials” above?

Same “FREE TRIAL,” that costs you money over and over again? Same scam, different names? Read on and you be the judge…

On December 17, 2015, you guessed, right before Christmas, next to my Facebook page several advertisements popped up. I generally ignore them, but when it comes to skin care, I must confess, I have a weakness, rooted not only in vanity but also in the fact that I am an esthetician and as part of this blog I write a post in which I share free   information in the field.

The skin care line advertised was Alluracell!

Three products, all in elegant, professional containers. The Alluracell Skin Restore was a “trial,” shipping and handling ONLY: $ 4.97.

The second product, Alluracell Eye Restore, was also a “trial,” at $5.97.

The third product, Alluracell Vitamin C Gel was offered at a discount for $34.97.

Please note the name: ALLURACELL was written on all the containers.

THERE WAS NOTHING TO MAKE ME BELIEVE THREE COMPANIES WERE INVOLVED!!!

Not until I  checked my credit card statement and noticed I was charged by three different companies and worse, 14 days after the three charges, none by the name of Alluracell, I was charged AGAIN.

The charge of 89.97  to my credit card was by Epicflw/REJUVSKIN! I complained to my credit card company on time to stop a second “Alluracell” charge to go through, under a name other than Alluracell!  

After by credit card inquired  EpicFlow/REJUVSkin about the unauthorised charge of 89.87 they promptly refunded my card. I am still unclear if  this is the same REJUVA involved with the unfortunate events of 2013? 

What is different in 2016 and how things improved:

 Following the call from my credit card company the “free trial” company called “EpicFlow/Rejuvskin promptly refunded my card. While I was not notified before they charged me $89.97, after my credit card called, I received an email, informing me of the refund and asking:

 ALL CAPITAL LETTERS:

” PLEASE CONTACT US DIRECTLY IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT OUR PRODUCTS.”

Thanks to the prompt help of my credit card company, no other unauthorized charges were made, but one was attempted!

Do I have questions? YES, I DO and NO I will not ask you in private:

  1. I purchased three products from Alluracell. Why there are three different companies involved?
  2. None of the charges on my card were made by Alluracell but by three different companies, under different names. Why? One is located in California (EpicFlw/REJUVSKIN.) TWO are in Nevada (LLS DeluxeEye) and Advance Vitamin C. NONE is Alluracell!!!
  3. Nowhere, that I could find, it is disclosed that unauthorized charges will be made by ALL these  three companies after 14 days, or ever!  
  4.  Why does each product have a different customer service telephone number?
  5.  Why is the print on the containers written in small print on transparent container and impossible to read?  
  6.   Did YOU purchase any of these products? Please share your experiences to help others!

 

4 thoughts on “Buyer Beware Part III- The Alluracell Skin Care- RejuvSkin/Epicflow-LLSDeluxeeye-Advance Vitamin C– Is There a Connection???

  1. They would only refunder $33.34 -35% of my $95.00 charge for only 1 of their products that were charged on my credit card! Totally missed the 14 day chance to cancel recurring product being sent to me. I will not ever use this company nor refer anyone to them. Very bad customer service on a product that had no resuls.

    Like

    • I am sorry these types of scams continue to happen. Even worse, they are more and more sofisticated and difficult to spot.
      In the next few days I will writeca post amout PATTERNS Of SCAMS which I hope it will help everyone detect scams before hard earned money is lost!

      Like

  2. They scammed me the same way, $89.97 immediately after i ordered the trial and $94.94 after i cancelled the trial. I spoke to thier csr who was beyond rude and wouldnt let me speak to a manager, she just continued to say ” we dont give refunds” and thmseen hung up on me. We should get together and file a class action lawsuit against the company, which is FREE as long as 10 people have the same complaint. This will stop them from scamming people and illegally taking money for a product that diesnt do anything!

    Like

    • Thank you for sharing this unfortunate experience. I agree, in a “normal” situation we should file a class action law suit but it seems this company doesn’t have a stable location, or if they do any of us has been able to find it, to the best of my knowledge. There are actually several company using the same type of scam, the same pattern. It seems, when one name starts to be associated with too many complaints, either the name of the product or the company name changes. There seem to be several location and distribution centers. If you read the other Buyer Beware posts on The Nude Truth, you will understand how complex this would be. In the last post, published in 2017 based on my experience and that shared by over 900 people, I summed up tips on how to protect ourselves against ALL scams.
      If you find out where the company which scammed you is located, which state, exact address, please let me know and I will write a post with the information to see how many people were scammed under same names of company and product. Meanwhile, let’s try to learn from this unfortunate experience.
      Thank you for sharing with us.

      Like

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