Why would one decide to pay to have a company research one’s background? My guess, as one of those who tried these services, is that they advertise, and you think, they have access to more information than you and your Google searches!
Back in December I wanted to find more information about somebody whom, I knew, had an extensive criminal record. I contacted http://www.checkpeople.com, which for a reasonable price offered a month of unlimited searches.
I paid via my card and searched the person of interest. It was all wrong and irrelevant. I tried two more people knowing exactly their history. Those were wrong too.
I wrote an email to Check People Customer Service and asked for a cancellation and refund since the information was wrong and incomplete. I received back an email, informing me that I could only cancel IF I call their customer service and not through an email. Furthermore, he informed me that THEY gather information for their reports from various other agencies and if it was NOT in their report it meant it wasn’t released on those sites! In other words, I would have been better off going to the specific state and county web sites where the person lived and find more for FREE!!! Further more the email stated that I may not cancel the “subscription” through an email, but I MUST call their customer service.
Meanwhile, various personal problems made me put this phone call on the back burner. I forgot about it, until yesterday, when I received an email that “payment from my account was successful!
This time I CALLED and in their favor, I must say, the customer service lady was nice and polite. I explained that I NEVER used the services because when I tried ONCE, back in December, ALL the reports provided wrong information.